...Supporting IT at Small and Medium Size Businesses
Overview
For small businesses and startups with 10 to 100 network users, NewWave's IT outsourcing
services free you from dependence on an individual consultant while giving you affordable,
reliable access to enterprise-class technical expertise. By delivering professional
know-how when you need it, providing specialized expertise in key applications,
offering unique services such as automated server monitoring, and charging only
for services you use, NewWave gives you an affordable way to maximize the business
value of your network. NewWave is the smart way for small businesses to build and
maintain a reliable and secure information system and to have fast access to the
skilled support ordinarily available only to businesses who can afford a large internal
IT organization.
Why NewWave Makes Sense for Small Businesses
NewWave's staff size, breadth and depth of technical expertise, and familiarity
with enterprise IT allow small businesses to avoid the pitfalls associated with
excessive reliance on smaller service organizations or independent consultants.
Working with NewWave allows your small business to:
- Have Access to Expertise in Complex IT Solutions
Many small service organizations or freelance consultants focused on small business
IT support may excel at providing "connect-the-dots" solutions but lack the experience
to deal cost-effectively with complex IT infrastructures with features such as multi-office
connectivity, VPNs, mobile workforces, telecommuter support, integrated financial
and operational applications, eCommerce, and custom software. NewWave's enterprise
experience can be valuable to your small business because enterprise environments
are inherently complex, integration issues require in-depth knowledge in many IT
disciplines, and achieving a high level of stability, reliability and security requires
enterprise-proven best practices.
- Build a Solid Foundation for Seamless Growth
Small businesses often start with an IT system implemented on a shoestring budget.
Lacking a proper foundation, a series of band-aid fixes often get piled on top of
a weak foundation. As a business grows, stability and scalability issues can hinder
the success of the organization. Such environments need proper assessment, intelligent
strategic planning, and broad-based expertise to upgrade to an IT infrastructure
that will provide the solid foundation to meet critical business needs and ease
future growth.
- Work with Solution Providers, Not Product Resellers
Small businesses require guidance and education to navigate through an increasingly
complex maze of technology options available for accelerating business growth and
improving efficiency. They do not need an IT consultant who is trying to sell them
a product. NewWave avoids conflicts of interest by not selling commercial network
or infrastructure products. This allows NewWave to align technical expertise with
the best interests of customers. IT consulting and product selling can lead to a
situation where the proposed solution is built around a predetermined technology
rather than the genuine needs of a small business.
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