Skip Navigation Links
ServicesExpand Services
ProductsExpand Products
About UsExpand About Us
SupportExpand Support
Home
Putting Technology at Your Fingertips


...Supporting IT at Small and Medium Size Businesses





Overview

For small businesses and startups with 10 to 100 network users, NewWave's IT outsourcing services free you from dependence on an individual consultant while giving you affordable, reliable access to enterprise-class technical expertise. By delivering professional know-how when you need it, providing specialized expertise in key applications, offering unique services such as automated server monitoring, and charging only for services you use, NewWave gives you an affordable way to maximize the business value of your network. NewWave is the smart way for small businesses to build and maintain a reliable and secure information system and to have fast access to the skilled support ordinarily available only to businesses who can afford a large internal IT organization.

Why NewWave Makes Sense for Small Businesses
NewWave's staff size, breadth and depth of technical expertise, and familiarity with enterprise IT allow small businesses to avoid the pitfalls associated with excessive reliance on smaller service organizations or independent consultants. Working with NewWave allows your small business to:

  • Have Access to Expertise in Complex IT Solutions
    Many small service organizations or freelance consultants focused on small business IT support may excel at providing "connect-the-dots" solutions but lack the experience to deal cost-effectively with complex IT infrastructures with features such as multi-office connectivity, VPNs, mobile workforces, telecommuter support, integrated financial and operational applications, eCommerce, and custom software. NewWave's enterprise experience can be valuable to your small business because enterprise environments are inherently complex, integration issues require in-depth knowledge in many IT disciplines, and achieving a high level of stability, reliability and security requires enterprise-proven best practices.

  • Build a Solid Foundation for Seamless Growth
    Small businesses often start with an IT system implemented on a shoestring budget. Lacking a proper foundation, a series of band-aid fixes often get piled on top of a weak foundation. As a business grows, stability and scalability issues can hinder the success of the organization. Such environments need proper assessment, intelligent strategic planning, and broad-based expertise to upgrade to an IT infrastructure that will provide the solid foundation to meet critical business needs and ease future growth.

  • Work with Solution Providers, Not Product Resellers
    Small businesses require guidance and education to navigate through an increasingly complex maze of technology options available for accelerating business growth and improving efficiency. They do not need an IT consultant who is trying to sell them a product. NewWave avoids conflicts of interest by not selling commercial network or infrastructure products. This allows NewWave to align technical expertise with the best interests of customers. IT consulting and product selling can lead to a situation where the proposed solution is built around a predetermined technology rather than the genuine needs of a small business.