...IT Support
NewWave
offers small and medium size businesses a variety of options for delivering timely,
cost-effective IT support services.
On-site Service: Some IT problems require onsite support and troubleshooting.
NewWave has built a strong team of experienced, Microsoft-certified field technicians
and engineers who can deliver technical services anywhere in Western New York.
Remote Support: NewWave's remote support and troubleshooting services
give you the greatest leverage for your IT budget. Sophisticated remote access tools
and experienced technicians and engineers combine to enable NewWave to resolve most
IT problems without wasting time and expense by traveling to your site. NewWave
is a pioneer in providing remote IT support and has developed an extensive virtual
network of support personnel who can deliver fast and low-cost solutions.
24x7 Support: NewWave also offers 24x7 support and continuous automated
server monitoring to keep mission-critical systems running smoothly.
Staff Augmentation: If you have special network migration or upgrade
projects that temporarily require additional IT staff, NewWave can supplement your
internal organization with experienced technicians and consultants so your special
projects are completed on time and within budget.
Site Construction/Relocation Services: NewWave can provide an
IT consulting expert who can help you plan and manage a seamless move of your IT
infrastructure to a new facility, including data center design/setup, project
management, ISP and telecommunications carrier selection/coordination, and coordinated
system upgrades — all with comprehensive ongoing support throughout. NewWave's site
relocation teams can work during off hours and weekends in order to minimize business
disruption.
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